ACRT Customer Feedback

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* 1. Rate ACRT in the following areas, according to your experience:

	Poor	Below average	Average	Above average	Excellent
Usability	Usability Poor	Usability Below average	Usability Average	Usability Above average	Usability Excellent
Effectiveness	Effectiveness Poor	Effectiveness Below average	Effectiveness Average	Effectiveness Above average	Effectiveness Excellent
Useful	Useful Poor	Useful Below average	Useful Average	Useful Above average	Useful Excellent
Quality	Quality Poor	Quality Below average	Quality Average	Quality Above average	Quality Excellent
Look and feel	Look and feel Poor	Look and feel Below average	Look and feel Average	Look and feel Above average	Look and feel Excellent
Accessible	Accessible Poor	Accessible Below average	Accessible Average	Accessible Above average	Accessible Excellent

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* 2. How valuable was ACRT for tracking and generating test reports?

Not at all

Neutral

Extremely

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 3. How likely are you to recommend ACRT to other Trusted Testers?

Not at all

Neutral

Extremely

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 4. How often do you use ACRT ?

Rarely

Occasionally

Frequently

Always

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* 5. How helpful are the instructions and user guide ?

Extremely

Moderately

Not at all

Did not use

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* 6. Did you need help from the DHS Accessibility Help Desk to use ACRT ?

Yes

ACRT Customer Feedback

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* 1. Rate ACRT in the following areas, according to your experience:

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* 2. How valuable was ACRT for tracking and generating test reports?

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* 3. How likely are you to recommend ACRT to other Trusted Testers?

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* 4. How often do you use ACRT ?

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* 5. How helpful are the instructions and user guide ?

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* 6. Did you need help from the DHS Accessibility Help Desk to use ACRT ?

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* 7. What ACRT features are most important or useful to you ?

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* 8. If you could improve anything about ACRT, what would it be and why ?

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* 9. Please provide any additional comments or suggestions that will help us to improve ACRT.

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* 10. Overall, how would you rate ACRT ?